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Shop Policies

Processing Time

The time I need to prepare an order for shipping varies. Most items ship within 5-7 business days. 

Made to Order items ship within 3-4 weeks.


HOLIDAY SHIPPING DATES:

international orders: order by December 3

domestic orders: order by December 15


Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

Please note- customs taxes vary by country. The average customs tax for an order of $250USD  is in the approximate range of $30-$60usd. 

REFUSED PACKAGES: the cost of the return charge for refused packages will be deducted from the amount returned to the buyer.


Returns and Exchanges

I gladly accept returns and exchanges

contact me: within 7 days of item delivery

ship items back: within 14 days of item delivery

custom items cannot be returned or exchanged


Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Please contact me if you have any comments, questions or concerns.